Network Device Management Service for 24/7 Seamless and Reliable Connectivity
Let Us Handle Connectivity, You Focus on Business Operations
- 24/7 Device monitoring
- Centralized device management by a dedicated Technical Account Manager
- Airtight data security
- Proactive maintenance
- Network of certified engineers across the continental USA
- Up to 40% cost savings
- Seamless scalability
True 24/7 Network Device Management Support
Every growing business like yours has too much on its plate—meaning you often lack the personnel or time to take care of your network. And this is where things can go horribly wrong. The failure of even a single switch can paralyze your network, and by extension, your business.
But what if a trusted managed service provider, with its wide network of certified engineers across the continental US, managed and monitored your network devices while ensuring 100% compliance and robust security, all while offering huge cost savings? This is exactly what Excensure offers.
Through our strategic partnership, we monitor the health of your network devices and address issues before they can snowball and disrupt your operations. Technical experts, headed by a dedicated Technical Account Manager (TAM), constantly monitor the health, performance, and configurations of your devices through a central platform, ensuring their smooth operations round the clock, 24/7/365.
We manage all your network devices, including routers, access points, switches, and firewalls, while ensuring compliance with HIPAA, PCI DSS, GDPR, and CMMC. Moreover, we implement and maintain security configurations, ensuring round-the-clock protection from fraud and cyberthreats to your data and intellectual assets.
Why Seamless and Reliable Connectivity Matters
Consider this.
Scenario 1
You run a bank and are entrusted to manage thousands of dollars on behalf of customers. One morning, as your traders sit at their desks ready to execute trades on the back of important industry news, the internet fails. The reason? A faulty switch. By the time the issue is fixed, you have lost millions of dollars!
Scenario 2
You run a retail outlet where customers have queued up to check out with their purchases. But the POS systems aren’t functioning. Reason? The router has developed a snag, taking down internet connectivity.
By the time the issue is fixed, the frustrated customers have decided to switch their loyalty and make future purchases from your competitor.
As these scenarios clearly depict, seamless and uninterrupted internet supply is no longer optional. In fact, it is the very soul that sustains your business. But network devices, like any electronic equipment, can develop snags anytime—often when you are least prepared.
That is why round-the-clock network device monitoring is so essential. But we understand: you are stretched thin by technical support, making it difficult to monitor and manage your network devices. And this is why you need help from experts to manage and monitor network devices.
This is what Excensure offers. Our services deliver seamless and reliable connectivity, 100% compliance, and robust security, with significant cost savings—allowing you to focus on your core operations.
We Look After Your Network, You Focus on Growth
When you partner with Excensure, we take care of all your network management issues. This starts with a dedicated Technical Account Manager employing the best network device monitoring tools to proactively monitor the performance, health, and configuration of your network devices 24/7/365.
Our proactive approach ensures that your network does not stifle your growth and that your IT is an enabler, not a bottleneck. Here are the core features of our service:
- 24/7/365 Device Monitoring: One unpatched laptop is all it takes. Our end user device security ensures updates happen consistently, without disrupting productivity.
- Nationwide Network of Engineers Whether you operate out of New York or Toronto, we leverage our partnership to source qualified and certified engineers across the continental U.S. for on-site support and swift resolution of configuration and hardware issues.
- Proactive Maintenance We deliver scheduled updates, performance optimizations, and firmware patches to your network devices, minimizing vulnerabilities and maximizing device efficiency.
- Robust Security We implement and maintain security configurations, including all intrusion prevention measures, to protect you against fraud and cyber threats.
- Centralized Management A dedicated Technical Account Manager acts as your eyes and ears and oversees the performance, configuration, and health of your network devices 24/7/365.
What You Get by Partnering with Excensure for Network Device Management Service
Your network devices have a definite lifespan. They won’t last forever. And most importantly, they can fail when you least expect it. As your trusted network device management partner, we at Excensure make sure that unexpected failures never cripple your business.
From network device configuration management to 24/7 network device monitoring, our services deliver rapid issue detection and proactive protection—minimizing vulnerabilities and ensuring 99% uptime. Here what you get after partnering with us for network device management:
- Device Configuration & Optimization Initial setup and ongoing tuning of routers, switches, firewalls, and wireless access points to ensure optimal performance and secure connectivity.
- Patch & Firmware Management Automated and scheduled updates for network device firmware and software, tested for compatibility to prevent disruptions and address vulnerabilities.
- Incident Response & Troubleshooting Rapid response to network issues (under 30 minutes for critical incidents), with remote diagnostics and onsite support as needed across North America.
- Compliance Management Regular audits and configuration reviews ensure network devices meet regulatory requirements, with detailed reporting for CMMC, SOC 2, and other standards.
- Network Performance Reporting Real-time dashboards and monthly reports provide insights into bandwidth usage, device health, and security status, enabling data-driven decisions.
The Benefits of Availing Excensure’s Network Device Management Service
We get it. Being a business owner is already tough. There are so many things that demand your attention. And the last thing you would want is disruption to your internet connection leaving your business crippled.
And every moment you spend firefighting for these essentials; you are letting your growth opportunities walk out the door. That’s why smart businesses let us take care of their network connectivity so they can focus and excel at their core operations. Here are the benefits you gain by partnering with us for network device management services:
Enhanced Reliability
Proactive monitoring and maintenance ensure robust network performance, reducing downtime and supporting critical business operations.
Cost Efficiency
Integrated into our $75 per-user-per-month model for a 50-user SMB, device management reduces in-house staffing needs, saving up to 40% in costs.
Compliance Assurance
Compliance-focused configurations and reporting simplify audits, ensuring adherence to industry regulations and protecting your reputation.
Scalability
Services support networks of 10 to 1,000+ devices, scaling seamlessly with business growth and adapting to evolving infrastructure needs.
Geographic Flexibility
Nationwide engineer access ensures timely onsite support for distributed sites, maintaining consistent service quality across locations.
How Excensure Approaches Network Device Management
Your network does not clock out the moment your employees do. It is the soul of business that keeps going in the background so that your business can shine in the foreground. And we at Excensure ensure that the devices that drive connectivity keep functioning to their full potential 24/7/365.
To ensure this, we follow a structured process that helps offer extraordinary service each time, every time.
Assessment & Baseline Creation
Every inch of your existing IT landscape is mapped—servers, cloud workloads, devices, pain points.
Setup & Integration
We integrate our cutting-edge network device monitoring tools and software to proactively monitor your device health, configuration, and performance.
24/7/365 Network Monitoring
A dedicated Technical Account Manager (TAM) monitors your devices and network health 24/7/365.
Quick Remediation & Hands-On Escalation
We source certified engineers from across the continental US for onsite intervention, ensuring swift resolution of hardware and configuration issues.
Transparency & Reporting
We keep a record of everything to ensure hassle-free remediation in the future.
Continuous Optimization
With your network devices constantly under our watch, your business is free to grow, expand, or migrate. So, you can grow freely without worrying about network issues.
Proactive Network Device Management Saves the Day for a Montreal-Based Retailer
Struggle
A Montreal-based retailer was struggling with their IT infrastructure. Unreliable internet connectivity led to high customer churn, employee dissatisfaction, long queues, compliance issues, and narrowing profit margins.
Our Solution
We followed our six-step framework to deliver seamless and reliable connectivity round the clock, at a fraction of the cost they were previously spending.
Outcome
Our solution brought almost instant results. The customers were happier, and so were the employees.
- 99% Uptime
- 40% reduction in costs
- Compliance with HIPAA, PCI DSS, GDPR, SOC 2 and CMMC
- Robust protection against cyberthreats
- Improvement in bottom line
Network Issues Stifling Your Growth?
Stop firefighting daily, and let experts offer you seamless and reliable connectivity round the clock.
FAQ
Frequently Asked Questions
Network devices like routers, switches, access points, etc. come together to offer you connectivity. However, faults in any of these devices can disrupt your network. Reputed managed IT service providers like Excensure proactively monitor these devices under network device monitoring to identify issues before they can snowball and cripple your internet connectivity.
We at Excensure can monitor your entire range of network devices including routers, switches, access points, etc. to proactively address issues and ensure that you enjoy 24/7 seamless and reliable connectivity.
A dedicated Technical Account Manager (TAM) monitors network devices through a unified platform. The remote network device monitor shows details of your device health, performance, and configuration—helping the TAM proactively identify issues. Our team of certified engineers then reaches your business, whether it is located in Ohio, New York City, New Jersey, Toronto, or any other location across the continental U.S., and intervenes promptly to ensure swift resolution and minimal disruption.
Excensure follows a structured network management system process that ensures superior service delivery each and every time. Here is a detailed step-by-step process that we follow:
- Assessment & Baseline Creation
Every inch of your existing IT landscape is mapped—servers, cloud workloads, devices, pain points. - Setup & Integration
We integrate our cutting-edge network device monitoring tools and software to proactively monitor your device health, configuration, and performance. - 24/7/365 Network Monitoring
A dedicated Technical Account Manager (TAM) monitors your devices and network health 24/7/365. - Quick Remediation & Hands-On Escalation
We source certified engineers from across the continental US for onsite intervention, ensuring swift resolution of hardware and configuration issues. - Transparency & Reporting
We keep a record of everything to ensure hassle-free remediation in the future. - Continuous Optimization
With your network devices constantly under our watch, your business is free to grow, expand, or migrate. So, you can grow freely without worrying about network issues.
Network device management is a service offered by managed service providers like Excensure. We proactively monitor the health of your devices and address issues to ensure that you enjoy seamless and reliable connectivity 24/7.
The main purpose of Excensure’s network device management is to ensure that your network devices continue to function at the prime of their health and deliver efficient performance. Excensure also ensures that you meet all compliance requirements and enjoy robust security from cyber threats.
Datadog network device monitoring is a cloud-based solution that provides real-time visibility into the health, performance, and availability of routers, switches, firewalls, and other network devices. It collects metrics via SNMP, Syslog, and APIs to track bandwidth, latency, and errors. This helps businesses proactively detect issues, ensure reliable connectivity, and optimize overall network performance.